After being a group mentor for TSB’s Ignite Programme, which focused on supporting Black and Black mixed heritage colleagues with their personal, professional and career development, Carol was hugely impacted by the experience. This led to her creating an environment and movement concentrating on becoming an intentional ally.

Some of her achievements include:

• Instigating a succession focus group purely centred on Black talent. It provided Black colleagues the best possible conditions to make sure they are represented as serious contenders with sponsorship on hiring lists [AND]
• Training for line managers at all levels in relation to DE&I with a particular spotlight on Black colleagues and their experiences